Angry Josh Groban fans who purchased tickets for last month’s cancelled show will have to wait indefinitely for refunds.
Ticketconnection, which sold concert tickets for promoter Kusasa, has threatened legal action against Kusasa’s chief executive, Duncan Heafield, if he fails to return the money, which reportedly totals R3.5-million.
Tickets were sold through Ticketconnection for between R300 and R600 at Mr Price clothing stores and online.
Only a small number of tickets have been refunded to date.
Lise Kuhle, client services director for Ticketconnection, told The Times that “the promoter had not operated in good faith” and was holding back money which was meant to cover ticket refunds and their costs.
She said: “The public must get their money back and we will fight whoever necessary to repay them.”
Groban’s agent Brian Avnet cancelled the March tour after a “disastrous Celine Dion concert” put together by Kusasa.
Heafield yesterday denied owing money to Ticketconnection, saying it was their responsibility to refund the public.
Source: The Times (Johannesburg)
